References

Questionnaire:

We are fast and reliable and can offer our services for a lower price. However, in almost all cases, it’s a combination of two of the following three options. We’d be pleased to hear what’s important to you.
Speed and reliability (price not important) 35 %
Speed and price (reliability not important) 33 %
Price and reliability (speed not important) 31 %
(number of participating: 4 252)

As our customer, is it essential to you that we use Mercedes Sprinter vehicles?
yes, it is essential 55 %
no, it is not important 45 %
(number of participating: 12 237)